Yealink Y Cable (YTC) – USB/QD Trainer Cable for YHS Series Headsets

The Yealink Y Cable (YTC) is an essential accessory for training and quality assurance in contact centers. It enables a supervisor and an agent to share the same call by connecting two compatible Yealink headsets to a single PC. Supervisors can silently monitor conversations, provide whisper coaching to the agent, or take over calls when needed, helping improve agent performance without interrupting customer interactions. The cable features plug-and-play functionality with no additional software required and can also function as a USB-to-QD adapter for supported Yealink headsets. It is an ideal solution for professional training environments and modern customer service teams.